When will I get my order?
Your order will ship within 24 hours of being placed. Depending on your shipping address, you should be receiving the order in 5- business days.
If you have any questions or comments please contact us at firstname.lastname@example.org
I need to change my order. How can I contact you?
You can contact us by email at email@example.com.
Please specify your name and order number and we will gladly help you
How can I exchange or return items?
Items can be exchanged or returned by notifying Cavan Advertising within 15 days of the purchase date. To begin the exchange or return process, contact us at firstname.lastname@example.org first to receive confirmation before returning the item. The item must be unused, unwashed, undamaged, and unscented (i.e. no smoke or perfume, no (animal) hair, dirt, etc.) and in the same condition that you received it.
Exchanges and refunds are completed upon receipt and inspection of returned items. We will notify you of the approval or rejection of your exchange or return. The customer is responsible for shipping costs to and from Cavan Advertising. If applicable, the items will be shipped within 5 business days of receiving the payment.
Items with a manufacturer’s defect or another defect not associated with normal wear, tear, or damage from abuse or misuse can be returned within 15 days of the purchase date. Contact us at email@example.com first to receive confirmation before returning the item.
Do I need a Paypal account to pay?
No. You can pay with your Credit Card or Debit card by following the link on the Paypal website.